Does it work with our existing BMS?
In most cases yes. Alarms can be taken from the BMS station by email or network, or from controller outputs wired to an autodialer.
Service · Alarm notification
BMS alarms by phone call, SMS, WhatsApp and email
An alarm on a screen in an empty control room helps nobody. We send BMS alarms to the phones of the people on duty, so a chiller trip or a water leak at night gets a phone call instead of a note in the morning log.
Free consultation and free site visit in Riyadh
Notification channels
- Phone call for critical alarms, through a GSM modem on site, so it works without internet
- SMS with point name, value, limit and time
- WhatsApp to a person or to the site maintenance group
- Email with the full alarm record or a short summary, in Arabic or English
- Hard-wired autodialer for fire, water leak and UPS on battery, which keeps calling even if the BMS server is down, as long as the controller is running
How alarms are routed
- Alarm classesEach alarm gets a class, from life safety down to equipment health.
- Shift rosterRecipients follow days and hours, so night alarms go to the night team.
- EscalationIf nobody acknowledges within the set time, the next person is notified.
- RecordEvery alarm is logged with who was notified, when, and who acknowledged it.
Where it matters most
Server and data rooms, banks and trading floors, hospitals and pharmaceutical facilities, cold rooms, and any building where a cooling, power or water fault at night is expensive.
Questions about this service
Will it work if the internet is down?
Calls and SMS go through a GSM modem on site, and the hard-wired autodialer does not depend on the BMS server or the internet.
Can different people get different alarms?
Yes. Recipients are set per alarm class and per shift.
Free consultation or a quotation for this service
Send us the drawings or the IO list, or call us directly. We review your project and reply with a clear quotation or the questions we need answered.